Returns & Exchanges

At New Guard Coatings Ltd., we strive for complete satisfaction with every purchase. If you are not entirely satisfied with your order, you may return eligible products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Ensure that the products are unused, in their original packaging, and securely packed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return label or ship the package to our designated warehouse address using a trackable shipping service.

• 4.
  Refund Processing

  Once our quality control team inspects and approves the returned goods, your refund will be processed to the original payment method within 5-7 business days.